Mrs Jenni Unsworth

Written by a NHS patient at Psychiatry-UK

Very positive and suuportive.

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Written by a NHS patient at Psychiatry-UK

Amazing service, both diagnosis and titration. I felt seen and supported and was taken seriously about my mental health for the first time. Have recommended this treatment provider to others and would do so again.

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Written by a NHS patient at Psychiatry-UK

Jenni has been very effective and helpful with the titration process. She has given me good advice for how to deal with the side-effects of medication, and has tirelessly worked to help me find the right prescription. I have always felt reassured knowing that I can ask her for help when I've had issues. She is knowledgeable about the different options available and has helped me find something that works for me.

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Written by a NHS patient at Psychiatry-UK

Jenni is extremely helpful and polite and responds quickly. My only concern was that sometimes the conversations felt too clinical and impersonal but I presume that is generally the nature of this process with a high volume of patients. But this process can be quite daunting and I would have felt more at ease if some questions were answered in more depth. Generally great service though - thank you!

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Written by a NHS patient at Psychiatry-UK

Sometimes I would ask questions and receive a generic response or reference to an old attachment that I have already read that doesn’t answer my question. My nurse was pushing me to end the titration and asked me again, I responded with questions about what happens after discharge and she responded by discharging me! I felt so neglected. I didn’t even get an answer to the questions I asked. I also now have no way of contacting her as she was immediately removed from my contact list on the notes section. I was quite upset and annoyed when I when onto the portal and found this out. I feel like my medication works okay, but I’m not satisfied that this is the best one for me. I feel like now I am discharged I have no way of trying different medications that may suit me better and now I would have to start the refferal process again from scratch which will I include long waiting times all over again!

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